AltGenie — Privacy Policy

Last updated: July 6, 2026

What data we access

AltGenie accesses your store's product data only: product titles, product images, and image alt text, via the Shopify Admin API (read_products / write_products scopes). We do not access customers, orders, or any personal data of your buyers.

What data we store

We do not store your product images or generated alt texts on our servers. Alt texts are written directly back to your Shopify store.

Third-party processing

To generate alt text, product image URLs and product titles are sent to Anthropic's Claude API for AI vision analysis. Anthropic does not train models on this API data. No customer personal data is ever sent.

Data deletion

When you uninstall AltGenie, all stored data for your shop (session, settings, job history) is deleted automatically. We also honor Shopify's mandatory GDPR webhooks (customers/data_request, customers/redact, shop/redact).

Contact

For any privacy questions, contact us at: daatsuka8810@gmail.com